Portal for Seabrook Residence
This client-facing workspace gives homeowners access to reports, photos, invoices, approvals, maintenance requests, messages, visit history, and notifications.
Portal visibility
Let customers see exactly what is happening at their property.
HQWatchfolio turns every visit into a premium customer experience with polished reports, media, approvals, invoices, and maintenance visibility.
Visible reports
3
Reports unlocked for this plan
Visible alerts
2
Alert cards and notification lanes
Included services
9
Services the owner can expect each cycle
Approval exposure
$545
Current work waiting on decisions
Report feed
Completed visit reports.
This is the portal timeline the client reviews after each completed visit.
Weekly Home Watch report
All entry points secured, HVAC stable, dock checked, and storm prep recommendations documented.
14 photos attached
Storm preparation advisory
Outdoor furnishings, drains, and priority storm actions captured for fast owner approval.
9 photos attached
Vendor and maintenance follow-up
Drainage correction scope, irrigation follow-up, and concierge prep items summarized for the client.
11 photos attached
Alert cards
Open issues and watch items.
Alerts stay visible here so owners know when something was flagged, watched, or resolved.
Humidity spike detected
Guest bath humidity moved above target and was rechecked at the next visit.
Portal, SMS, and in-app · watching
Owner approval required
Landscape drainage quote is waiting on client sign-off.
Portal approval card · open
Approvals
Owner decisions without extra phone calls.
This page now models how owners can review and approve extra work directly in the portal.
Drainage correction quote
Approve Greenline Outdoor to correct low-point drainage near the side gate.
$420 · requested Jul 7
Arrival prep request
Turn on lights, set temperature, and complete refrigerator stocking before arrival.
$125 · requested Jul 8
Portal tools
Everything the customer can do in one place.
The customer portal is positioned as a premium experience, not just a report viewer.
Billing and communication
Invoices, notifications, and message flow.
Owners should be able to stay informed and approve work without waiting for a manual follow-up.
Invoices
Current subscription, recurring billing, and online payments stay visible.
Enterprise plan invoice ready with Stripe-backed recurring billing and QuickBooks export support.
Notifications
Email, SMS, push, and in-app notices keep owners updated.
Weather alerts, maintenance approvals, visit completions, and report delivery all trigger customer communication.
Messages and maintenance
Owners can request work directly inside the portal.
Maintenance requests are tied to the same property timeline as inspections, work orders, and vendor updates.