Client managementHQWatchfolio account workspace

Marina Vista Holdings

Owns multiple homes and prefers grouped maintenance approvals once each week.

Account summary

Manage the customer relationship from one account screen.

Client management in HQWatchfolio includes contact details, emergency contacts, billing, documents, agreements, and linked properties.

Properties on account

1

Linked homes under this client

Pending approvals

1

Owner decisions currently in play

Active service requests

1

Dispatch or add-on work on the account

Billing plan

Professional

Pending card refresh

Linked homes

Property portfolio for this client.

Use property routes for checklist and visit operations while keeping the account layer clean.

Contacts and approvals

Emergency contacts, billing, and decision flow.

This route keeps the customer communication layer clear before the team moves into property or work order detail.

Primary communication

Email summary

seasonal

Email: ops@marinavista.co

Phone: (555) 018-7330

Billing email: ap@marinavista.co

Stripe: Needs update

QuickBooks: Month-end export

Emergency contacts

People HQWatchfolio should contact during urgent issues.

Adrian Cole

Asset manager

(555) 018-7332

Expanded leak repair scope

Approval is required before converting the dispatch into a full guest house repair project.

upgrade-required

$680 · requested Jul 6

Documents and agreements

Keep account paperwork visible.

Home Watch teams need fast access to agreements, compliance docs, and billing references before dispatching work.

Documents

Reference files linked to the account.

Condo HOA rules
Rental turnover checklist

Agreements

Service and operational approvals already on file.

Professional services agreement